Frequently Asked Questions
DEPU CNC Solutions: Pre & Post-Sales FAQs
Pre-Sales FAQs
Our core team has over 30 years of machine tool development experience and holds multiple patented technologies. - The U-Series 5-axis machines feature structural optimization for enhanced rigidity. - We use special casting formulations and advanced aging treatments to improve vibration resistance and thermal stability. - Integration of top-tier components (Siemens / Heidenhain) with CAM software enables in-machine inspection and adaptive machining. - Key components such as roller cam rotary tables and swivel heads are manufactured in-house, reducing development costs by ~20% while maintaining high performance.
- Aerospace: Engine casings, blisks, titanium/aluminum/superalloy parts
- Hard Materials: Ultrasonic machining for ceramics, glass, semiconductors
- Additive Manufacturing: 5-axis 3D metal printing systems
- General Industry: Probes, tool setters, robot interfaces
Yes. Custom options include special travels, higher precision, adaptation to special materials. Example: Custom 5‑axis machine for aerospace complex components.
- Optimized structure + special casting
- Advanced thermal control system
- High‑precision interpolation (Siemens / Heidenhain)
- Regular calibration with laser interferometers ensures long-term stability
- Consultation
- Recommendation
- Contract & Payment
- Production & Testing
After-Sales FAQs
- Contact: Hotline or online service ticket
- Diagnosis: Remote troubleshooting, on‑site dispatch
- Repair: On‑site assessment, repair plan, customer approval
- Verification: Full functional testing
- 1‑year standard warranty (extendable)
- Covers spindle, servo motors, CNC system, rotary table, swivel head
- Free software updates
Paid repair, routine inspection, technical consulting. Prices depend on fault or selected package.
Daily cleaning, lubrication/cooling check, fluid replacement.
We provide manuals, online/on‑site training, and follow‑up service.
