What Services Can We Provide
After-Sales Service
Professional Service, Customer Satisfaction
DEPU is committed to providing high-quality services to customers. Pursuing customer satisfaction is our consistent goal. DEPU has a team of skilled and experienced engineers who provide 7x24 hour round-the-clock service.
Professional service personnel and service and spare parts networks across the country will quickly respond to customer service needs, minimizing losses caused by equipment failures.
On-Site Service
Our engineers provide comprehensive on-site support, including:
- Installation guidance
- Operational commissioning
- Maintenance & repairs
- Troubleshooting
- Technical upgrades
Return-to-Factory Repair
For cost-effective solutions, customers can ship faulty equipment to our designated service center through door-to-door logistics.
- Best suited for: Compact equipment (large-scale machinery recommended for on-site service)
- Advantage: 30-50% lower cost vs. on-site dispatch
Warranty Replacement
We provide like-for-like replacement services for qualified equipment during the warranty period, ensuring minimal production downtime.
Spare Parts Supply
Our spare parts network guarantees:
- Immediate availability for mainstream product components
- 24/7 tracked expedited logistics
- 98% on-time delivery rate for critical replacements
Need Professional Service Support?
Get Instant Quote & Technical Support
Our expert team is ready to provide you with professional service solutions. Submit your inquiry now and receive a detailed quote within 24 hours.
Or contact us directly:
Email: kevin@depu.com